Delivering a large-scale retail flagship within an operational shopping centre required precise coordination, sequencing and programme management.
Key challenges included:
Multi-level construction logistics within an active retail centre environment
Installation and integration of new escalators and lifts, requiring structural coordination and careful sequencing with MEP works
Delivering a series of new architectural design features, including a glass wall system, daylight feature and sculptural wavy wall panels
Integrating complex glazing elements such as glazing bucket details and alternative rendered finishes
Coordinating multiple specialist trades within a 14.5-week programme
Powells’ experienced delivery team maintained close collaboration with the client, designers and centre management to ensure works progressed efficiently while maintaining safety and minimal disruption.
Delivered a fully operational three-floor flagship retail environment within programme
Successfully installed new escalators, lifts, stairs and complex glazing features to enhance vertical circulation and visual impact
Created a bright, contemporary retail space through integrated daylight features and bespoke architectural finishes
Seamlessly combined fashion retail with the H&M Home concept, improving product zoning and customer experience
Achieved a high-quality handover with minimal snagging and defects, reflecting strong quality control and attention to detail throughout delivery
Strengthened Powells’ long-standing partnership with H&M, supporting the brand’s continued expansion and evolution within major UK retail destinations
The completed store delivers a modern, multi-category retail environment that reflects H&M’s evolving brand experience, while demonstrating Powells’ ability to execute large, technically complex retail fitouts in live shopping centre environments.
Our partnership with H&M, now in its third decade, is an enduring collaboration built on trust, consistency, and a shared commitment to creating high quality retail environments at pace. Over this time, Powells has supported H&M across numerous store fitouts and refurbishments throughout the UK, continually adapting to evolving brand concepts while maintaining rigorous standards. Acting not only as a contractor but also as a trusted partner - and at times Principal Designer - we bring a deep understanding of H&M’s operational requirements, design intent, and programme demands. This long standing relationship reflects our ability to operate reliably at scale, integrate seamlessly with client teams, and consistently meet the expectations of a global fashion leader.
